Privacy policy
PRIVACY POLICY
WHO WE ARE
This website (GANGSBAY.COM) is owned by GANGSBAY, S.L. (hereinafter "GangsBay"), a company incorporated under Spanish law, holding Tax ID (CIF) B-55448930 and registered in the Madrid Mercantile Registry (Entry 1, Sheet M-820733, IRUS:1000422055043, electronic folio of the General Companies Section archive), with its registered office at Calle Pio Baroja 1 P8 - 2B, 28660, Boadilla del Monte, Madrid, Spain.
INFORMATION AND CONSENT
By accepting this Privacy Policy, the user (hereinafter the "User" or "Users") is informed and gives their free, informed, specific, and unequivocal consent for the personal data they provide via the website located at the URL https://www.gangsbay.com/ (hereinafter the "Website") to be processed by GangsBay, S.L., as well as data derived from their browsing activity and any other data they may provide in the future.
The User should carefully read this Privacy Policy—which has been drafted in clear and simple language to facilitate understanding—so that they may freely and voluntarily decide whether to provide their personal data to GangsBay.
This Privacy Policy describes how GANGSBAY.COM (the "website" or "we") collects, uses, and discloses your personal information when you visit or make a purchase on the website.
COLLECTION OF PERSONAL INFORMATION
When you visit the website, we collect certain information about your device, your interaction with the website, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.
DEVICE INFORMATION
· Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the website.
· Purpose of collection: to accurately load the website for you and to perform analytics on website usage in order to optimize it.
· Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
· Disclosure for business purposes: shared with our processor, Shopify.
ORDER INFORMATION
· Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal accounts, Google or Amazon Pay accounts), email address, and phone number.
· Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping and provide invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and—when in line with the preferences you have shared with us—provide you with information or advertising relating to our products or services.
· Source of collection: Collected from you.
· Disclosure for business purposes: shared with our processor, Shopify.
CUSTOMER SUPPORT INFORMATION
· Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal accounts, Google or Amazon Pay accounts), email address, and phone number.
· Purpose of collection: to provide customer support.
· Source of collection: collected from you.
MINORS
This website is not intended for individuals under the age of 14. We do not intentionally collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@mellerbrand.com to request its deletion.
SHARING PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
USE OF PERSONAL INFORMATION
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.
LEGAL BASIS
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following legal grounds:
· Your consent.
· Compliance with our legal obligations.
· To protect your interests.
· To perform tasks in the public interest.
· For our legitimat interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through our website, we will retain your personal information for our records unless you ask us to delete it. For more information on your right to erasure, please see the "Your Rights" section below.
AUTOMATED DECISION-MAKING
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making has a legal effect on you or significantly affects you.
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making has a legal effect on you or significantly affects you.
Our processor, Shopify, uses limited automated decision-making to prevent fraud; this does not have a legal or significant effect on you.
Services involving elements of automated decision-making include:
· Temporary denylist of IP addresses associated with repeated failed transactions. This denylist remains in effect for a few hours.
· Temporary denial of credit cards associated with denied IP addresses. This denylist remains in effect for a few days.
YOUR RIGHTS
GDPR
If you reside in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at info@gangsbay.com.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers occur, please see our GDPR policy: https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to port it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at info@gangsbay.com.
If you wish to designate an authorized agent to submit these requests on your behalf, please let us know when you contact us.
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information on how people use the website—for example, whether it is their first visit or if they are frequent visitors.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience, and some parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept them via your browser controls, which are usually found in the "Tools" or "Preferences" menu. You can find more information on how to modify your browser settings or how to block, manage, or filter cookies in your browser's help file or through sites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@gangsbay.com or by mail using the details provided below:
Calle Pio Baroja 1 P8 - 2B, 28660, Boadilla del Monte, Madrid, Spain
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You may contact your local data protection authority or our supervisory authority here:
· UK: https://ico.org.uk/make-a-complaint/
· UE+NORUEGA+ISLANDIA+Liechtenstein: CEPD
· EEUU: FCC